Microsoft’s latest Windows update is causing issues for some gamers


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Windows 11 logo and gamers

The latest version of Microsoft Windows 11, version 24H2, rolled out on Tuesday. The update brings a slew of new features to PCs including a number of AI-related additions to Windows, such as the controversial Recall feature.

However, the Windows update launch hasn’t gone without a hitch – especially if you’re a PC gamer.

Microsoft has put out an update on its Windows 11 version 24H2 issues page, warning some gamers of known issues with the upgrade that’s causing certain video games to crash.

Easy Anti-Cheat incompatibility

Perhaps the biggest gaming-related bug with Windows 11 version 24H2 involves issues causing the update to be incompatible with Easy Anti-Cheat.

Easy Anti-Cheat is a software service by Epic Games which stops hacking and cheating in online multiplayer games. While Epic Games utilizes the service for its own titles, like the massively popular Fortnite, many other developers license the technology from Epic Games as well.

According to Microsoft,  “most devices experiencing this issue use Easy Anti-Cheat drivers released before April 2024.” In addition, the incompatibility issues should only affect devices with Intel’s Alder Lake+ processors and vPro platform. 

“In rare cases, when users open or play certain games, this issue causes affected devices to stop responding and to show a blue screen with the error “MEMORY_MANAGEMENT”,” reads Microsoft’s update.

Microsoft has already set up a stop gap in order to prevent devices with these drivers from updating to Windows 11 version 24H2. Users who try to manually update will also be served with a pop-up notifying them of the issue. Microsoft is urging potentially affected users to not upgrade Windows 11 until the problem is resolved.

Asphalt 8 issues

Along with the broad range of games affected by the Easy Anti-Cheat incompatibility issue, Windows 11 version 24H2 is also causing unrelated problems for those playing a specific title, Asphalt 8.

“After installing Windows 11, version 24H2, you might face issues with Asphalt 8 (Airborne),” Microsoft says. “The game might stop responding with an exception while you are using or exiting it, and you will have to restart the game to recover from the exception.”

Microsoft has also applied a compatibility hold to PCs with Asphalt 8 installed in order to stop those devices from updated to Windows 11 version 24H2.


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