CrowdStrike announces Microsoft outage workaround. How to deal with the Blue Screen of Death.


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The CrowdStrike logo on a smartphone.

Windows computers around the world are being hit by the dreaded Blue Screen of Death (BSOD) thanks to an outage caused by services provided by cybersecurity firm CrowdStrike. The issue has impacted everyone from banks to airlines, with flights grounded, grocery carts abandoned, and productivity even lower than usual for a Friday.

Fortunately, CrowdStrike has since announced at 2:30 a.m. ET that it has identified the update causing the issue and rolled it back. The company also offered a workaround for anyone having problems:

  1. “Boot Windows into Safe Mode or the Windows Recovery Environment

  2. “Navigate to the C:WindowsSystem32driversCrowdStrike directory

  3. “Locate the file matching ‘C-0000029*.sys’, and delete it.

  4. “Boot the host normally.”

Of course, having to do this for every single computer in multiple companies across the globe is still likely to take some time.


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